Effective Date: 7/22/2024
1. Introduction
Walaan ("we," "our," or "us") values the privacy of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our food delivery, grocery, and medicine delivery app (the "App").
2. Information We Collect
We may collect the following types of information:
2.1. Personal Information
Contact Information: Name, email address, phone number, and delivery address.
Account Information: Username, password, and other registration details.
Payment Information: Credit card details, billing address, and payment history.
2.2. Non-Personal Information
Usage Data: Information about how you interact with our App, including your IP address, device information, and browsing history.
Location Data: Precise location information if you enable location services.
3. How We Use Your Information
We use your information to:
Provide, maintain, and improve our services.
Process and fulfill your orders.
Communicate with you regarding your orders, account, and other services.
Personalize your experience and offer tailored content.
Ensure the security and integrity of our App.
Comply with legal obligations.
4. Sharing Your Information
We may share your information with:
Service Providers: Third-party vendors who help us operate and improve our services.
Business Partners: Companies we partner with to offer integrated services.
Law Enforcement: Authorities if required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You have the right to:
Access and update your personal information.
Request the deletion of your personal information.
Opt-out of marketing communications.
Object to the processing of your personal information under certain circumstances.
7. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our App and updating the effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Physical Address
